General Terms and Conditions of Use of the Marketplace for Buyers

Please read these terms and conditions carefully before using Our Service.

1. Introduction

Hubaya Investment Limited operates an online ecommerce platform having a website address hubaya.com and mobile application (“marketplace”), supporting online payment, pay on pick-up and bank transfer as well as general logistics for the sale and purchase of consumer products in Nigeria.
These general terms and conditions shall apply to buyers and sellers on the marketplace and shall govern your use of the marketplace and any other related service.
By using our marketplace, you accept these general terms and conditions in full and not in part. If you disagree with these general terms and conditions or any part of these general terms and conditions, you must not use our marketplace.

If you use our marketplace in the course of a business, then by so doing you agree to the following:

  • You have the ability and the authority to agree with our terms and conditions governing the use of our marketplace on behalf of your organization or yourself, as the case may be; and you can bind any other relevant party to these terms and conditions and that can be referenced in any conflict.
  • You acknowledge and agree that our marketplace provides an online location for purchase of products
  • You must make payments as the confirmation of your order as otherwise will make us not to entertain any complaints as regarded to the unpaid order.
  • Hubaya shall protect and process all personal data obtained through the marketplace and related services in accordance with terms of our Privacy policy and Cookies.
  • We have the full ownership and control over all the copyright, logos and all other registered and unregistered trademarks belonging to us on our marketplace, and give no permission for the use of these trademarks to any individual or organization.

2. Registration in the Hubaya Marketplace

  • To register for an account with our marketplace, you should be at the age of 18 or above.
  • You may register for an account with our marketplace by agreeing to our terms and completing the registration form on our marketplace
  • You make sure that all information provided in the registration form is complete and accurate.
  • During registration for an account with our marketplace, you will be required to provide an email address and password and you should agree to:
  • keep your password risk-free and confidential and as well be responsible for any activity on our marketplace using your credentials;

  • Notify us immediately in any situation of password disclosure using our contact information given on the marketplace.

  • Your account shall be used exclusively by you and you are guided not to transfer your account to any third party as this shall be at your own risk.
  • We have the full capacity to suspend or cancel your account, and/or edit your account details, at any time in our sole discretion and without prior notice or explanation, and for any order made but not yet received we may refund the same amount of money provided you did not violate any of our terms.
  • You may, at your own discretion, delete your account on our marketplace by contacting us accordingly.

3. Returns and Refunds

  1. Returns of product by buyers shall be managed by us in accordance with the Policies governing the Returned products as well as the applicable law of the territory, as may be amended from time to time and the acceptance of returns shall be in our discretion, subject to compliance with our Terms and Conditions.
  2. Refunds in respect of returned products shall be managed in accordance with the refunds policy on our marketplace, as may be amended from time to time in our own discretion.
  3. All changes in the Return and Refund policies is effective in respect of all purchases made from the date of publication of the policy on our website.

4. The use of Hubaya Websites and Mobile applications

  1. The words “marketplace” and “website” shall be used interchangeably to refer to Hubayas websites and mobile applications.
  2. You must not edit or otherwise modify any material on our website.
  • We reserve the right to suspend or restrict access to our website any time, as during server maintenance or when we update the website. You must not bypass, or attempt to bypass any access restriction measures on the website.You must not use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;You must not use our website in any way that is unethical, unlawful, illegal, or fraudulent, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;You must not hack or otherwise tamper with our website;You must not conduct any systematic data collection activities on our marketplace;

  • You must not use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;You must not use our website in any way that is unethical, unlawful, illegal, or fraudulent, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;You must not hack or otherwise tamper with our website;You must not conduct any systematic data collection activities on our marketplace;

5. Our Company Details

The marketplace is operated Hubaya Investment Limited registered in Nigeria under Cooperate Affairs Commission with registration number RC 1729028. You can contact us by using our marketplace contact form.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: support@hubaya.com
By visiting this page on our website: https://hubaya.com/contact-us/